Pre-Order Information

 

What is a Pre-Order?

pre-order is an order placed for an item prior to the images being available.  The images from picture day will not be available to view during the pre-order process.

 

Why place a Pre-Order?

By placing a pre-order, you get to take advantage of our discounted package prices. 

 

What is the Pre-Order process?

  • A pre-order can be placed prior to picture day and up until one week after picture day (Santa photo pre-orders MUST BE placed prior to your session with Santa and images will be uploaded within 24 business hours)
  • Images are posted to an online gallery approximately 7-10 business days after picture day. 
  • Pre-orders are delivered to the organization approximately 3-4 weeks after picture day.  If your pre-order is for school pictures, the pre-order will be delivered to the school and distributed to your child’s teacher.  If your pre-order is for a sport, the pre-order will be delivered to the league and distributed to your child’s coach and/or team manager.

 

What if I didn’t place a Pre-Order?

  • Once images are posted to an online gallery, you can find the images under the Galleries menu option and finding your organization under the appropriate category.
  • Orders can be placed directly through the online gallery. 
  • Orders placed through a gallery can be shipped directly to your home for $5 or you can pick up your order at Grand Photography.